Shipping policy
Processing Time
All orders are processed within 10-20 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there are any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 10–20 business days
Delivery times may vary depending on your location and customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package.
Customs, Duties & Taxes
We are not responsible for any customs fees, import taxes, or duties that may be applied by your country. These charges are the responsibility of the customer.
Shipping Delays
Occasionally, shipping delays may occur due to customs processing, weather conditions, or carrier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered. Please contact the shipping carrier if you experience any issues.